BERLIN – June 13, 2017 – Today at Minds + Machines Europe, GE (NYSE: GE) charted the course for digital industrial growth, unveiling new solutions that are purpose built for industrial assets, environments and operations. The event outlined the path to greater productivity for customers who take advantage of advances in the company’s leading Asset Performance Management (APM) and ServiceMax industrial applications, powered by Predix, GE’s platform for the Industrial Internet.
“Europe can lead the digital industrial era,” said GE Chairman and CEO Jeff Immelt. “Investment in technology, such as automation, advanced manufacturing, and artificial intelligence – along with new skills – can transform industry and drive productivity. GE has long been committed to Europe, and we are invested in its future.”
Transformation of the current industrial service model is a critical element of the digital industrial journey. Most companies today lack the ability to combine insights from data with actions in real time when managing and servicing assets. This contributes to unplanned downtime, which has significant impact on industrial productivity.To reduce cost and eliminate downtime, it is critical for asset-intensive industries to shift from a reactive, break/fix service model to a predictive model. This change will help companies better understand potential equipment issues preemptively or act upon them quickly with the correct tools and parts.
To achieve this, GE Digital unveiled an integrated solution to deliver the industrial service model of the future that combines the power of ServiceMax, its cloud-based field service management (FSM) solution, with its intelligent Asset Performance Management portfolio. Available in late 2017, the combination of ServiceMax + APM will enable industrial companies to transform how they predict, manage and service the entire asset lifecycle.
“The Industrial Internet is enabling companies to take advantage of possibilities that previously seemed out of reach. But in many ways, we are still in the early stages of this transformation journey as companies seek to move from gaining insight to taking action and as automation gives way to autonomous systems,” said Bill Ruh, CEO, GE Digital. “GE Digital is helping companies use technology and information to transform how they operate and create new possibilities – from delivering the industrial service model of the future to creating entirely new business models.”
GE Digital’s APM and FSM solutions automatically collect and analyze service data – from predictive maintenance needs to failure information and recommended work actions – to help industrial companies move beyond traditional asset monitoring to advanced predictive maintenance and asset performance management.
This new approach also provides enhanced scheduling capabilities. Matching customers’ service workforces with their service needs, the offering helps industrial companies dispatch the right engineers to the right job at the right time – and ensure they are qualified, prepared and equipped to successfully complete their work. Receiving updates from workers in the field, the software provides a closed loop from issue identification to resolution, while ‘learning’ about the most efficient issue resolution methods over time to improve analytics with each alert.
As companies accelerate digital transformation through the combination of GE Digital’s APM and ServiceMax offerings, they can more proactively manage the entire asset lifecycle, increasing productivity and operational efficiencies that can open the door to future business growth.
Additionally, GE Ventures today launched Avitas Systems, a new data-driven company that will use predictive data analytics, robotics and artificial intelligence (AI) to deliver advanced inspection services to the oil and gas, transportation and energy industries.
“The inspection services industry requires cutting-edge technologies to avoid unplanned asset downtime and deliver new, valuable insights,” said Alex Tepper, Managing Director of Avitas Systems. “We deploy state-of-the-art robotics and cloud-based technology to give customers the customized service and insights-based data they need to advance from reactive to predictive repair – no matter where their assets are located.”
The Avitas Systems solution, using the Predix platform, is built to support the unique service needs of companies with remote assets, particularly in the oil and gas, transportation and energy industries. The solution helps customers analyze inspection data, integrates regulatory and external sources, such as weather, identifies defects automatically and recommends optimal inspection and maintenance schedules. The system can fuse data from diverse sources and independently analyze the relationships between them for deeper insights – and incorporates user feedback to make defect detection smarter and more accurate.
By reducing high-risk tasks through robotics, Avitas Systems can make inspection processes safer and more efficient through data automation, decreasing costs by up to 25%. By performing inspections based on anticipated risk, instead of regular time intervals, Avitas Systems can also help to increase asset longevity.
GE estimates that service transformation represents a $40 billion market opportunity. With ServiceMax + APM and Avitas Systems, GE is helping industrial companies manage, optimize and gain insight into their assets across each stage of the lifecycle – all driven by Predix. As the only platform that provides computing capabilities from the edge to the cloud, Predix gives GE customers visibility, control and analytic insights to every part of their industrial infrastructure and operations.
GE also announced a suite of new industrial applications, solutions and partnerships to help companies take advantage of the Industrial Internet – moving beyond the factory walls to enable the digital industrial companies of the future. The solutions build on GE’s expansive suite of Predix-powered tools and applications purpose-built for the Industrial Internet.
Together, these solutions and deployments advance GE’s vision for the Industrial Internet with a portfolio designed to accelerate customers’ transformation journeys and create new paths to growth for customers of every size and scale.
Minds + Machines Europe 2017 convenes the best and the brightest of the technology world —including GE customers, developers, partners, industry luminaries and technology thought leaders. This year’s event dove deeper into the technology driving digital industrial transformation.
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