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How the IoT is the answer to all your service prayers

Consumer expectations have shifted to almost unrecognizable levels, catalyzed by innovative tech companies like Amazon, Lyft and Netflix. Previously acceptable levels of customer service are no longer good enough. Customers now expect real-time support and answers to complex questions at the ready, at a minimum.

Cisco Introduces 3 Solutions to ‘Connected Factory’ Portfolio

For plant managers, being able to see and act on data is key. It holds the secrets to new product introduction velocity, real-time and dynamic optimization, and productivity stats at the worker level. To help plant managers tap into that data, Cisco is introducing three new solutions to the Connected Factory portfolio.

For Trump Team, Advice and Dissent

Within a month of the presidential election in November, the National Council For Advanced Manufacturing (NACFAM) and the Information Technology and Innovation Foundation (ITIF) came out with policy recommendations for the burgeoning Trump administration.

Smart Factory Technologies Step Up at IMTS

Smarter factory systems connected via the cloud are the grand vision offered for the future factories that will fully leverage the best available tools from automation, software and machine tool builders.

Honda Details Work With Dassault on Planning Structure Capability

To improve time to market and productivity at Honda, the Japanese automaker partnered with the French software giant Dassault Systèmes on planning structure, including a new model process development (NMPD) project, Ron Emerson said here this week at Dassault’s 3DExperience Forum North America event.

Machinery Industry Is Healthy, Expanding

“We expect to see the world machinery market grow in the next five years,” said Arun Kumar a director at AlixPartners in a discussion he and I had recently.