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Course 4: Management Tools: Problem Solving 220

This course focuses on the review of Lean tools. Various charts, diagrams and maps are covered, and include various examples. Additionally, a review of root cause analysis, 5 why's, FMEA and more is covered.

Course Outline
  • Objectives
  • Lean Tools for Continuous Improvement
  • Flow Charts
  • Types of Flow Charts
  • Spaghetti Diagrams
  • Process Maps
  • Value Stream Maps
  • Value Stream Maps: Current State
  • Value Stream Maps: Future State
  • Takt Time Analysis
  • Histograms
  • Pareto Charts
  • Check Sheets
  • Root Cause Analysis
  • The Five Whys
  • Cause and Effect Diagrams
  • Failure Modes and Effect Analysis
  • Control Charts
  • Scatter Diagrams
  • Summary

Course Objectives
  • Describe continuous improvement.
  • Describe flow charts.
  • List the main types of flow charts.
  • Describe spaghetti diagrams.
  • Describe process maps.
  • Describe value stream maps.
  • Describe current state value stream maps.
  • Describe future state value stream maps.
  • Describe takt time analysis.
  • Describe histograms.
  • Describe Pareto charts.
  • Describe check sheets.
  • Describe root cause analysis.
  • Describe the Five Whys.
  • Describe cause and effect diagrams.
  • Describe failure mode and effects analysis.
  • Describe control charts.
  • Describe scatter diagrams.