Human Side of Lean Technical Group (HOMEPAGE)


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Network with Tech Group Advisors

(Co-Chair)
Executive Management Consulting

(Co-Chair)
"All You Gotta Do Is Ask"
www.PeopleKaizen.com


(Group Talent Scout)
ProSol LLC


Consulting


Total Systems Development, Inc.


BBB Industries


PCS Inc.


NACCO Materials Handling Group, Inc.


General Electric Transportation Plant

, PhD
The DJC Group


FedEx


High Performance Mfg. Consortium


AutoZone Merchandising


Lean Workshop Facilitator

, CMfgE, PE
Maytag Corporation

, PhD
Piquero Insights Inc.


Shaffner Associates


BBB Industries


Boeing

Contact us with your questions and suggestions.

Terry Begnoche (SME Staff)
Community Relations Manager

(800) 733-4763


Human Side of Lean Tech Group

Our volunteer group works on the important human aspects needed to foster learning and improvement. The work is foundational to managing change and sustaining lean advances. Granting people respect in their daily work nurtures the human power that drives kaizen, frequently called the "Toyota Way." This tech group collaborates on various activities and learns along the way. We welcome your participation.

Monthly Conference Call Connection

Join us in making the human side of lean visible. Network with others committed to respect and appreciation for people as the key to advancing lean. Participants say they learn so much from each other that joining in the calls really helps them at work!

We often have notable guest discussion leaders. Please join in on the second Wednesday of every month (except holidays) at 7 p.m. EST by calling toll free 1-866-469-3239 and entering attendee code 18874421# Note: New Phone Numbers 9-07.

"Why Engineers Often Fail on the Human Side of Lean or Simple Rules to Overcome Typical Handicaps" Current Discussion Topic

The August 8, 2007, conference call engaged attendees in a lively discussion on this subject. More than 95% of all lean implementations fail to provide sustainable results, even with the involvement of highly skilled engineers. SME's Human Side of Lean Tech Group was formed to try and figure out why this might be. Following the Toyota Production System, we not only understand the crucial importance of the human side during lean implementation better, but have also gained some insights in how to effectively address this important issue.

We will be focusing on the importance of the human side, especially related to us as engineers who often have difficulties in "conveying the message" to our team. There seems to be something special about engineers and how we interact with other people. After spending hours of explaining the lean approach to our team in detail, we often feel a lack of buy-in and sometimes misunderstanding. If you want to better understand the reason, especially for engineers having a hard time creating sustainable lean achievements, participate in this monthly conference call.

The discussion will continue on September 12. Now that we have a better understanding of this common current state, the discussion will progress to what one can do to improve ourselves and how we might make a more effective contribution to our teams and organizations. Click here (PDF 292 KB) to download a copy of the marked up presentation from the August 8 call. Click here (WAV 38 MB) to listen to an audio recording of the insightful August call. Join in future calls on the 2nd Wednesday of the month at 7 p.m. ET. You may also e-mail Juergen, Chuck, Andreas or any of the group by clicking on their underlined name in the column to the right of Tech Group Advisors. They welcome your comments, questions, and involvement.

Learning Together – On Jan. 18, 2007, Paul D. Parent presented "Considerations for Lean Tooling Solutions" (PDF), a webinar focused on helping participants with varying degrees of exposure to lean manufacturing look at tooling solutions with a systems approach. The lean manufacturing concepts outlined include seven (+one) wastes, traditional versus lean approaches, opportunities to implement lean tooling solutions and implementing tips for manufacturing engineers and change agents. Parent focuses on helping develop continuous improvement solutions for employers and clients in Massachusetts and Connecticut through his consulting company ProSol LLC, and has worked in machine shops, tool/mold making and much more.

Managing Lean Manufacturing

Is there a difference between managing in a traditional manufacturing environment as opposed to managing in a lean manufacturing organization?

Download the April 18, 2007, webinar presentation by David Csokasy and Paul Parent "Managing Lean Manufacturing Presentation" (PDF 575 KB). Listen to the audio (MP3) recording of the 4-18-07 webinar (65 MB).

Comment on the webinar or the presentation in the SME Forum.

New Tech Paper on Managing Lean Manufacturing

Member practitioners from two SME Tech Groups collaborated to address a challenging subject. Download the "Managing Lean Manufacturing" tech paper.

Human Side of Lean in the News!

Tech group members David Csokasy and Gary Gathen were extensively quoted in a recent issue of Fabricating & Metalworking Magazine's Special Report on The Human Side of Lean. Great job spreading the word!

The Human Side of Lean from
WESTEC 2007

Three able presenters covered aspects of the Human Side of Lean in LA including your Tech Group Co-Chair Chuck Yorke. Yorke reports that the sessions were engaging and that the attendees really got into the subject from a variety of experiences. The track included a tour, which cannot be reproduced here but the presentations are provided as follows courtesy of your fellow practitioners:

Human Aspects of Lean Implementation (PDF 44 KB)
Angel De Sevilla, Lean Solutions

Engaging Employees in Moving the Business Forward (PDF 279 KB)
Chuck Yorke, PeopleKaizen.com

The Human Side of Lean Transformation (PDF 4.9 MB)
Isidro (Izzy) Galicia, Manex Consulting

The above are examples of competent professionals like you advancing the power of the human side of lean! Do you really understand the value of your people? What might you do to advance the understanding and practice? Contact one of the tech group advisors listed to the right to get involved.

The Culture Thing

Robert W. "Doc" Hall, PhD, editor-in-chief of Target magazine, reports that a recent survey of lean practitioners identified their hottest topic - working culture. Can a working culture be transformed?
See what Doc Hall has to say (PDF 59 KB).

Synergy- SME's Process Design Tech Group Cross-Connects

The Process Design Tech Group is currently discussing the process of implementing lean. We are evaluating the possibility of composing a white paper that will detail the steps to implementation. Some areas of discussion have been:

Requirements for lean
First steps
Management commitment

View the SME Forum online discussion thread (You can register your name and create your personal password if you want to post comments - it is easy!) This will allow you to review and contribute when the time is right for you 24/7! The monthly conference calls provide another chance to learn and network.

Additional information and contacts can be found on the Process Design Tech Group Page.

After all, lean occurs in the Gemba so our groups are encouraged to cross-connect where ever it makes sense! This includes tech groups and chapters as well as partner organizations and the people we serve. Silos are mainly in our thinking.

Listen to a Special Guest Discussion

Robert W. "Doc" Hall, PhD, editor-in-chief, Target magazine, led a discussion based on the article "Building a Vigorous Work Culture - From implementing change to growing change." (PDF 234 KB). Listen to Doc Hall and the attendees discuss this important issue underlying any sustainable success for improvement. Download the MP3 File (21 MB) or read the notes (PDF 26 KB) provided by a tech group volunteer. Join in on a Tuesday evening call to contribute to the learning!

The Human Side of Lean in the SME Chapters!

Juergen Boenisch, from SME's Human Side of Lean Tech Group, reports that SME Toronto Chapter 26 "Special Tech Group STG: The Human Side of Lean" continues to create very highly acclaimed chapter lean events. Visit http://chapters.sme.org/026/ for an update. What might you do to help your chapter get in on learning, networking and excitement like this? This is a great example of members from tech groups and chapters collaborating together to better serve the members and their local communities! Everybody wins! (I recall W. Edwards Deming, PhD, once said this is his philosophy!)

Forums

Check out the Human Side of Lean BLOG

Resources on Lean Manufacturing

-Books
-Videos/DVDs
-Technical Papers
-Magazine Articles

Human Lean Reports and Presentations

Our Future of Manufacturing in America... are we a part of the solution or the Problem?
Craig Boewe recently presented this at SME Chapter 302 in Greenville, NC.
(PowerPoint 1 MB)

Lean Six Sigma & ...: What makes Toyota so special?
Juergen Boenisch, PhD, presented at SME Toronto Chapter 26 on November 24, 2005. (PowerPoint 2.7 MB)

Implementing Automation - It's All About People
David Csokasy, presented at SME Sessions for GE Fanuc, 2005. (PowerPoint 508 KB)

Facing the Challenge of Implementing Great Ideas
David Csokasy and Patrick Kilbane at the 2004 SME Tech Summit.
(PowerPoint 208 KB)

The Human Side of Lean - A High Performance Environment
Steven W. Thompson, presented at IMTS 2004.
(PowerPoint 3.1 MB)



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