Responsible for making dramatic changes within inflexible time constraints, the team leader is truly on the front line, in the midst of battle. A mediator and mentor, a motivator and critic, at times the team leader has to behave like a general, and at others like a best friend. Thus the team leader must be democratic in style while insisting on constantly pursuing the kaizen event’s objectives. He or she must blend the eagerness of the team with the concerns of the operators to achieve the desired results. The elimination of waste starts with how the team leader leads the team. The 10 rules of a kaizen event are posted in plain view for everyone to see.
Product ID: BK06PUB22_E_CH-7