Published By: SME
Pages in Print Edition:
Training Within Industry (TWI) technique, which was originally developed by the U.S. government duringWWII to bring an inexperienced workforce up to speed quickly. It was introduced to Japan in the postwar construction period and adopted by Taiichi Ohno as one of the foundations he used to build the Toyota Production System (TPS). The Toyota Production System involves a new way of thinking: a way that is by the people, with the people, and for the people. Encouraging empowerment, it allows decision- making at the lowest level, by those who know the process best. The goal is to sufficiently train workers so they possess the proper skills and tools to allow them to make the correct decisions. In the Toyota Production System, each employee has a common goal to work with others on a team, cooperate, and help one another. Supervisors must foster an atmosphere where subordinates can discuss issues and know that management will listen and act on their suggestions and ideas. The quality circle is a key tool that forces the correct actions to take place in the proper sequence and without deviation.
By Philip D Rufe
By Ahmad K Elshennawy, Gamal S Weheba, PhD