Part of the award-winning Manufacturing Insights video series, see how one company overcame skepticism to inspire success. Produced in cooperation with the Association for Manufacturing Excellence (AME), employees from Kimberly-Clark and lean expert Jean Cunningham openly discuss how they implemented lean principles to reduce waste in existing information technology systems (ITS). Candid interviews reveal and celebrate the realistic expectations of adopting a lean culture focused on value-added customer service.
By Gary Conner
By George N Bullen FSME